Mosaic AI is accessible to teams via a browser-based AI assistant. The platform extends to your customers through a powerful Help Center product and rich set of RAG APIs that improve self-service and access to knowledge.
Filter and restrict granular data directly at every source - down to individual fields. Mosaic AI doesn’t touch the rest.
Leading AI models automatically redact your Personally Identifiable Information (PII) from a number of data sources whenever possible.
All data is encrypted using industry-leading standards - in transit at TLS 1.2/1.3 and at rest in AES 256-bit encryption.
Your data is logically separated into a dedicated tenant within Mosaic AI. No tenant’s data ever becomes accessible to another customer.
All users are required to authenticate access to Mosaic AI via existing SSO solutions. Mosaic AI can also match existing access controls for most user permissions in your tech stack.
All processing of data is completed in Mosaic AI’s secure cloud environment. No customer data is ever shared with any third party vendor or used to train any LLM models.
Documentation of our compliance against global standards including certifications, attestations, and audit reports.
Mosaic AI works with industry-leading partners to provide our products, services, and communications with you.
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Start small with one or two agents. See how Mosaic AI’s context-aware platform moves with your workflow—transforming every ticket, every onboarding, and every customer experience.
