Assist

Assist delivers real-time, generative responses directly inside your support tools, helping support teams respond faster, reduce errors, and boost customer satisfaction.

Self Service

Mosaic AI powers intelligent self-service that resolves up to 30% of tickets automatically, using AI-generated answers grounded in your internal knowledge.

Intelligence

Mosaic AI continuously analyzes customer interactions to surface sentiment shifts, churn signals, and product feedback in real time.

Knowledge

Mosaic AI continuously clusters cases, spots emerging gaps, and produces fresh, AI-generated content so your knowledge stays complete and current.

Integrations

Mosaic AI integrates with tools like Slack, CRMs, ticketing systems, and knowledge bases—bringing all your customer data into one AI-ready platform.

Agent Builder

Mosaic AI’s Agent Builder empowers support leaders to automate repetitive work, reduce escalations, and scale team impact with an enterprise-secure, AI-native workflow platform.

Case Resolution

Mosaic provides solutions for Sales and Support teams to B2B support teams, automating workflows and enhancing customer experiences.

Knowledge Automation

Turn every resolved case, Slack thread, or doc into structured, searchable knowledge—instantly.

Case Intelligence

Get AI-driven analysis of every case to spot patterns, root causes, and emerging issues.

AI Workflows

Deploy no-code AI agents to handle repetitive tasks across support, success, and ops.

Content Library

Browse expert insights, best practices, and updates from Mosaic AI.

Customers

See how leading B2B support teams power their operations with Mosaic AI.

Help Center

Access the Mosaic AI knowledge base.

Trust & Security

Learn how we protect your data with enterprise-grade security and compliance.